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Lead Generation

Sales Ethics: When Your Solution Is Not Right

Picture this: you’re meeting with your dream prospect. It’s the meeting which took months to land, the one which could lead you to make your challenging sales goals this year. As the conversation progresses and the prospect shares more about what he needs, you start to develop an uneasy feeling ...

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How to Pitch to Win at Sales

Often, a company buys from a salesperson because that salesperson had a great pitch. It is not always because the product is better than others on the market. “You could have a great offering, but if you don’t know how to sell it and pitch it, it doesn’t matter what your ...

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Don’t Just Do Something, Sit There!

Life unfolds in the present. But so often we let the present slip away, allowing time to rush past unobserved and unseized. We squander the precious seconds of our lives as we worry about the future and ruminate about the past. We’re always doing something, (usually two things at once) ...

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Do You Define Sales Boundaries?

As high-tech was taking off in Silicon Valley, a friend introduced me to the CEO of one such company.  It was with great excitement that I accepted the sales job. I was the sole salesperson and was given the opportunity to drive business single-handedly.  It was a treat to be ...

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Getting to Know the Telephone Assassin

The days of cold calling have mostly gone by the wayside at this time in the sales world, primarily due to advancing technologies and new ways of doing things. However, Anthony Stears, “The Telephone Assassin,” says that you can still get results by calling people on the telephone. Get to know ...

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5 Ways to Close the Deal Without Over-Promising

It would be difficult to imagine a business-related headline more crushing than this one: “Santa Failed.” But that’s exactly what the media was saying about Toys R Us in 2000, when the now defunct retailer failed to deliver on its promise of pre-Christmas delivery to thousands of online customers. The ...

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Building Trust and Rapport

“Building Trust and Rapport” was the headline in an invitation I received in the mail for a full day sales seminar being held at a local hotel. The small print listed trust and rapport as a “necessary sales skill,” but it caused me to ponder: is building trust and rapport ...

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Why Do Empathetic Sales People Win More?

Empathy is an emotional intelligence skill. Put simply, empathy is the ability to “walk a mile” in someone else’s shoes. It requires paying sharp attention to know what another person thinks or feels. An enormous influence skill, empathy is not often covered in sales books or sales training courses. Why? ...

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Customer Integration

Customer integration at the most basic level is about having a company that can truly help the customer in every way. This person becomes a valuable resource to the customers because the customer knows where to go, and who to talk to in order to get the job done. In ...

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