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Tag Archives: Customer

Customer Meetings Offer a Strong ROI

Why Lessons Learned Customer Meetings Always Offer a Strong ROI Your Return on Investment for Retrospectives Retrospectives, sometimes called a win/loss analysis, are powerful for the following reasons: Done correctly, you can uncover the real buying criteria and decision process. Since the sale is behind you, but still fresh in ...

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Customer Experience

Evolving customer experience is a competitive advantage. It’s tough for companies for really stand out or differentiate themselves with prospects and customers without a positive customer experience. Chris Brogan, interviewed by John Golden, explore the customer experience. This expert sales interview explores customer experiences, including: Why buyer orientation is better ...

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