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Tag Archives: Customers’

Turning Customers Into Advocates

Your current customers can be your best, untapped source of advocacy for your company, business, product, or service. But many organizations don’t know how to utilize their advocates to their full potential, and don’t have a concrete plan to obtain and maintain advocates. This article provides concrete actions to help ...

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How to Find Your Customers’ Pain Points

People don’t buy a product or service just because it’s cheap or has flashy features. While these reasons might contribute to their purchase decision, they ultimately purchase a product because it solves a problem. Don’t have time to eat an expensive sit down meal? Grab food at McDonalds. Can’t take ...

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Crowdsourcing your inventory: Outsource product and empower customers

As retail increasingly moves online and into mobile experiences, consumers are presented with ever-increasing purchasing choices, including fully customizable products that can be ordered on a whim. Today’s consumers have become accustomed to increasingly accurate recommendations as they shop, and tomorrow’s consumers will expect increasing levels of personalization and customization ...

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Why Sales and Customers Get Lost at the Front Desk

Why Sales and Customers Get Lost at the Front Desk Missed sales opportunities are not something any business owner wants. Most owners will extensively review operations to ensure sales opportunities don’t walk out the door. But, how many times have you wondered what’s going on at the front desk? You’re ...

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