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Tag Archives: Makes

What Makes The Real Difference in Sales Training?

What’s the secret to getting sales training to really stick and become the work practice of salespeople? What is the balance between sales training content and practical application? What’s the one piece in a sales training course that really makes a difference? How does a salesperson take full advantage of ...

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What Makes a Good Sales Manager Great?

Frequently I am asked by management teams to attend their sales meetings, to give feedback, and to participate in how my customers are developing their revenue engines. These meetings are often designed around team building events on a beach or at a resort with a golf course. Sometimes they are ...

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Customer Service Makes Sales Amazing

Exceptional salespeople recognize that they have dependencies and that their success depends on the performance of others in the delivery chain, particularly customer service. But in my experience engaging the frontline service team as a regular source of customer and market information doesn’t occur often enough and is not seen ...

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