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Tag Archives: Over

Why chatbot surveys are taking over

The way to really know what your customer wants, needs, or even would like you to stop doing, is to ask them. Surveys are the key to the kind of customer feedback that can make or break your company, but survey fatigue is real, customer engagement is as tricky as ...

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Community Over Competition? (FS282)

Have you ever shared ideas with colleagues, a mentor or a student? Has this become a point of concern around originality, ownership or intellectual property? How do we go about navigating these potentially dangerous waters? We at Fizzle are all too familiar with the perils of these types of feelings ...

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Facebook: WhatsApp Business has over 3 million users

During Facebook’s Q1 2018 earnings call, CEO Mark Zuckerberg revealed that “over 3 million people are actively using WhatsApp Business.” Despite a series of scandals in recent weeks that culminated with testimony by Zuckerberg before Congressional committees, Facebook reported $ 11.97 billion in revenue and $ 4.98 billion in profit today, with ...

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